Consumers Complaint About Assurant Insurance

Ratings and Coverages from Assurant

The Assurant Group is an insurance firm that has been in business for over 125 years. It works to safeguard what matters most to you and to help consumers and companies get back on their feet as soon as possible. Assurant provides a variety of insurance options in different parts of the United States and globally.

More details on Assurant Group

Assurant is committed to social responsibility and strives to help those in need. It contributes to the community through charitable giving, employee volunteerism, and social impact investments. Assurant is committed to valuing and welcoming diversity and inclusion. Its corporate practices are also environmentally conscious.

In which states does Assurant Group operate?

Auto insurance is sold in ten states, homeowners insurance in 46 states and Washington, D.C., and renters insurance in 50 states and Washington, D.C., according to Assurant Group. Below is a list of the states that Assurant Group sells in. Click on the link to see how Assurant Group stacks up against the other top companies in that state.

At a Glance: Assurant Insurance Company

In 1892, the company was founded.

Coverage is accessible in the United States.

Provides a wide range of coverage options.

AM Best gave it an "A-" (excellent) grade, and the Better Business Bureau gave it an "A+" (excellent) rating (BBB)

Agents in a large network

A Fortune 500 firm

A leading property and casualty insurer

Financial stability is essential.

Reporting on allegations is available around the clock.

Consistent Advantages: This firm has more than a century of experience in the insurance market. Renters insurance, mobile device insurance, flood protection insurance, and other coverages are available. It is a Fortune 500 business with a high ranking from AM Best. Assurant has a solid financial foundation that provides claims monitoring 24 hours a day, seven days a week.

Assurant's drawbacks include a high number of consumer reports lodged with the Better Business Bureau. There is no commitment to a specific time period for responding to arguments. The official website leaves a lot to be desired, and customer feedback is mixed. There have been complaints about the carrier's high rates as opposed to other carriers.

What Insurance Does Assurant Provide?

Individuals can choose from a variety of insurance options from Assurant, including specialty coverages. Among their offerings are:

Insurance for mobile devices

Renters insurance is a form of insurance that protects tenants

Insurance against flooding is available.

Insurance for shipments

Insurance for appliances and tools

Additional homeowner's insurance

If you require coverage in any of the above categories, Assurant might be the right fit for you.

What Do You Need to Know About Assurant?

Assurant was founded in 1892, giving it well over a century of experience in the insurance industry. For the 11th year in a row, the carrier has been named Ward's Top 50 Property & Casualty Companies. Assurant is a Fortune 500 business as well.

Assurant's coverage is available in the United States, making them extremely open to insurance consumers all over the country. The company currently employs 16,000 people. According to reports, Assurant generates $10 billion in annual sales.

Assurant is recognized as a reliable and secure insurance company with a good outlook for the future, thanks to its long history, impressive financial size, and wide scope. Assurant has an "A-" ranking from AM Best, the leading global credit rating firm that monitors the insurance industry. This indicates that the insurer is a good choice for insurance customers. Customers can be assured that Assurant can provide guaranteed, stable coverage from a reliable carrier thanks to its high AM Best ranking.

AM Best is one of the world's oldest rating firms, having been established in 1899. AM Best ratings reflect a company's financial strength and creditworthiness and are based on thorough examinations of its operating results, market history, and balance sheet. Customers who are unfamiliar with the reputations of insurance firms can use AM Best's rating system to determine who they can trust to meet their needs in the short term and who will remain a strong, financially sound company in the long run.

What Are Assurant Discounts Available?

Although Assurant does not publish details about its unique discounts, many modern insurance carriers offer common discounts on comparable coverages.

Elevated homes discount: If you live in a flood zone, you can get a discount on your flood insurance if you raise your house on concrete pillars.

Customers who live near the coast and have their homes elevated on stilts are eligible for a discount on flood insurance.

Customers who buy homes designed expressly to withstand wind and wave damage are eligible for a damage specs discount.

Many insurance customers are eligible for an annual premium discount if they want to pay their premiums in full annually rather than monthly.

Bundling discount: This is a discount provided to insurance consumers who buy several types of coverage from the same company.

Your independent insurance provider will assist you in learning more about Assurant's specific discounts.

Reliable Customer Service

Customers may file claims with Assurant over the phone or online at any time of the week. The following customer service options are also available from the carrier:

Claim reporting is available 24 hours a day, 7 days a week, by phone or online.

A comprehensive phone directory organized by department.

The following hours refer to the major customer service hotlines:

Number of hours (ET)

Monday through Friday, 8:00 a.m. to 8:00 p.m.

Working with an independent insurance provider is another option for meeting your insurance needs. By managing claims and other issues, independent insurance brokers can make customer care simpler for you.

Affirmative FAQ

How long does it take Assurant to respond to a claim?

Customers can report claims by phone or online 24 hours a day, seven days a week, with Assurant. They do not, however, have an official claim answer time frame on their website. However, several positive customer reports have stated that claims are processed quickly, with original responses arriving within 24 to 48 hours of filing.

How accessible is Assurant's customer service?

For general consumer inquiries and claims filing, Assurant has separate phone lines. Customers can call their claims monitoring hotline 24 hours a day, seven days a week, and their customer service hotlines are open Monday through Friday. Assurant also has a social media presence on Facebook, Twitter, and LinkedIn, allowing consumers to reach out to them even more easily.

How does Assurant handle claims?

Customers may file claims via the official website or over the phone with Assurant. The carrier's website is lacking in detail about how to file a claim. Customers are directed to the proper department to file a claim depending on the form of insurance they have on Assurant's website. There is no FAQ about the claims process or any further information about what consumers can expect after filing.

Is Assurant able to provide consumers with a pleasant experience?

As compared to many other modern insurance carriers, Assurant's official website seems a little lacking and leaves a lot to be desired. There are no specifics on an official claims time frame promise or their claims process, and the information given feels like the bare minimum. Even the carrier's "Our Story" (also known as their "About Us") page sounds rushed and should be expanded upon. Prospective and current insurance customers can become frustrated while searching the website for the information they need. Overall, Assurant has a long way to go before it catches up to other carriers regarding consumer-friendliness.

Don't Make Assumptions.

Experts decide many insurance claims. Don't assume whether you know if something is covered or not. Although some instances involving are obviously covered by insurance, there are various factors why the insurance company might try to get out of paying you. It is essential to realize that the insurance provider could try to convince you that the cost of fixing the damages is less than the deductible. Don't let the insurance provider take a free ride in rejecting your legitimate claim. Get an experienced home insurance attorney to help.

Get An Acceptable Insurance Policy.

One of the most critical roles of an insurance attorney is to advise their clients of the insurance carriers inclined to keep their promises. That's why we made this list.

If your insurance carrier is on this list, please review the score. If it is failing, we recommend you contact your insurance agent and consider switching companies. We recommend buying insurance from one of the following market carriers:

• Allied Trust
• Universal North America
• American National Lloyds

The insurance industry in the united states makes brilliant trillion dollars annually from rates, according to studies. Sure, that may be a lot of greenbacks. We have compiled a listing of the worst property coverage companies in Texas, with the aid of inspecting lots of information about these groups consisting of courtroom documents, facts, and interviews from insurance personnel.

In case you've had property damage, and your insurance carrier is not adequately paying your claim, you need to recognize that they may be now not to your side. They use demonstrated strategies to get you to accept a tiny fraction of what you want to recover financially out of your insurance policy. We combat these companies each day, and we win. Our clients can relax knowing we're dealing with each detail of their claim and are aggressively pursuing the compensation they deserve. Call us for free to discover if you have a case.

YOU CAN OBTAIN A HIGHLY SKILLED INSURANCE LAWYER

If your insurance company has refused to honor your policy despite having a valid claim, you can recover damages based on "bad faith." At Dick Law Firm, PLLC, we are committed to fighting for the total compensation you deserve. When you retain our services, we fight to protect your rights as a policyholder.

Hiring a highly-skilled property insurance attorney will help by:

• Significantly increases the value of your claim
• Learning all of the ins and outs of your policy
• Helping you navigate the claims process and negotiations
• Validating the cause and extent of the damage
• Informing you if a claim denial is valid
• Notifying you of all relevant insurance laws

If you have been mistreated or wronged by your insurance company, you can count on us to do everything possible to rectify the situation. We aim to resolve a claim as efficiently and effectively as possible.

Please speak with our team at 833-7RIGHTS today! Consultations are FREE.