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Legal Analysis: Marchbanks v. Liberty Insurance Corp. – Appraisal Awards and TPPCA Claims in Texas

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Legal Analysis: William Marchbanks v. Liberty Insurance Corporation

Introduction

The Supreme Court of Texas addressed a pivotal issue in insurance law in William Marchbanks v. Liberty Insurance Corporation, 602 S.W.3d 917 (Tex. 2020). The central question was whether an insurer's payment of an appraisal award negates an insured's claims under the Texas Prompt Payment of Claims Act (TPPCA), codified as Chapter 542 of the Insurance Code. The court of appeals had previously ruled in favor of the insurer, Liberty Insurance Corporation, but the Supreme Court of Texas reversed this decision based on its recent precedents.

Case Background

William Marchbanks's residential property suffered hail and wind damage, prompting him to file a claim with his insurer, Liberty Insurance Corp. Marchbanks, 602 S.W.3d at 918. Initially, Liberty denied the claim, attributing no damage to the storm. Fifteen months later, Marchbanks requested a second inspection, which led Liberty to estimate the damage at $387, below the deductible. Id. Liberty notified Marchbanks of this decision nearly three months later.

Believing the damage was still undervalued, Marchbanks sued Liberty for breach of contract and several extra-contractual claims. Six months post-filing, Liberty compelled an appraisal that resulted in a higher valuation, which Liberty paid. Id. Subsequently, Liberty moved for summary judgment on all claims, which the trial court granted, rendering a take-nothing judgment for Marchbanks. The court of appeals affirmed this judgment, ruling that the payment of the appraisal award extinguished Marchbanks's TPPCA claim. 558 S.W.3d 308, 312-13, 316 (Tex. App.—Houston [14th Dist.] 2018).

Legal Standard and Analysis

The key legal standard in this case revolves around the interpretation and application of the TPPCA. The TPPCA aims to ensure prompt payment of insurance claims and imposes penalties for delays. In Barbara Technologies Corp. v. State Farm Lloyds, the Texas Supreme Court held that "payment in accordance with an appraisal is neither an acknowledgment of liability nor a determination of liability under the policy for purposes of TPPCA damages under section 542.060." 589 S.W.3d 806, 820 (Tex. 2019). Similarly, in Ortiz v. State Farm Lloyds, the court reaffirmed that "an insurer's payment of an appraisal award does not as a matter of law bar an insured's claims under the Prompt Payment Act." 589 S.W.3d 127, 135 (Tex. 2019).

In Marchbanks, the Supreme Court applied these precedents to conclude that the court of appeals erred in holding that Liberty’s payment of the appraisal award barred Marchbanks’s TPPCA claim. Marchbanks, 602 S.W.3d at 918. The court emphasized that payment of an appraisal award does not automatically preclude TPPCA liability. This aligns with the court’s earlier decisions that an appraisal payment does not resolve liability issues under the TPPCA.

Implications for Insurers and Policyholders

This decision has significant implications for both insurers and policyholders in Texas. For insurers, the ruling underscores that paying an appraisal award does not exempt them from TPPCA liability. Insurers must be diligent in adhering to the prompt payment requirements of the TPPCA, even if they have paid an appraisal award. This ruling also emphasizes the necessity for insurers to communicate promptly and transparently with policyholders regarding claim decisions and payments.

For policyholders, this decision reinforces their right to pursue TPPCA claims even after receiving an appraisal award payment. Policyholders should be aware that accepting an appraisal payment does not waive their right to seek penalties under the TPPCA for delayed payments. This ensures that policyholders can still hold insurers accountable for any undue delays in claim processing and payment.

Conclusion

The Supreme Court of Texas's decision in Marchbanks v. Liberty Insurance Corp. clarifies that the payment of an appraisal award does not bar claims under the Texas Prompt Payment of Claims Act. This ruling, consistent with the court’s precedents in Barbara Technologies and Ortiz, underscores the importance of timely and transparent communication from insurers and protects policyholders' rights to seek penalties for delayed payments under the TPPCA. The case has important implications for the handling of insurance claims and reinforces the need for adherence to the statutory requirements for prompt payment.

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  • Insurance Claim Delay Penalties
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  • Texas Insurance Code Chapter 542

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Analyze the Texas Supreme Court's decision in William Marchbanks v. Liberty Insurance Corporation, which clarifies that payment of an appraisal award does not bar claims under the Texas Prompt Payment of Claims Act. Learn about the legal standards, court's reasoning, and implications for insurers and policyholders.

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Legal Analysis: Marchbanks v. Liberty Insurance Corp. – Appraisal Awards and TPPCA Claims in Texas